Frequently Asked Questions

Our platform lets strata owners and committees self-manage their own strata scheme online — without paying expensive strata manager fees. You can record strata rolls, issue levy notices, manage meetings, store documents, and stay compliant with Australian strata regulations — all in one easy dashboard.

Each strata complex (or Owners Corporation/Body Corporate) sets up one account.

The chairperson, treasurer, or secretary acts as the admin, and can:

• Add committee members and lot owners
• Send levy notices and record payments
• Manage meetings and store minutes
• Use our built-in AI assistant to answer strata law questions

Everything is online and securely stored in the cloud.

We charge a simple, transparent fee:

$11 per unit (lot) per month, billed to the strata's chairperson for the whole strata complex

There are no hidden fees and you can cancel anytime.

Only one payment per strata complex is required.

The chairperson pays the subscription on behalf of the complex, and the cost can be reimbursed through the strata's administrative fund.

Yes.

Our system is designed to help strata schemes comply with relevant State Acts, including:

• NSW Strata Schemes Management Act 2015
• VIC Owners Corporations Act 2006
• QLD Body Corporate and Community Management Act 1997

and other State-based legislation.

Our AI assistant can also help explain specific compliance obligations in plain English.

Absolutely.

You can switch between self-managed and professionally managed at any time.

Your data and records remain accessible and exportable if you later decide to appoint a licensed manager.

Our DIY Strata platform includes:

• Strata roll setup & role assignment
• Levy invoicing & payment tracking
• Financial report generation
• Meeting setup & minute recording
• Noticeboard & group messages
• Facility booking (e.g., tennis courts, BBQ areas)
• Secure document storage
• AI-powered chatbot to answer strata regulation questions

We provide:

• Email support during business hours
• Step-by-step guides for setup

• Save thousands in strata management fees each year
• Stay fully compliant with Australian laws
• Simple, modern interface
• 24/7 access for all owners
• Built-in AI assistant to answer strata regulation questions instantly